JCAHO Accreditation

Joint Commission on Accreditation of Healthcare Organizations

Austin Surgical Hospital has received accreditation from the Joint Commission on Accreditation of Healthcare Organizations (“JCAHO”) as a result of a recent survey. This accreditation status applies to all services offered by Austin Surgical Hospital and is effective for three years from October, 2009, for all services surveyed using appropriate standards from the Comprehensive Accreditation Manual for Hospitals.

Concerns about Safety or Quality of Care

All members of the general public and any individual who has a concern regarding patient safety or quality of care concern are encouraged to contact the hospital administration for resolution at:

Chief Executive Officer
Austin Surgical Hospital
Phone: 512-314-3808

All members of the general public and any individual have the right to contact the Joint Commission on Accreditation of Healthcare Facilities directly if they have a patient safety or quality of care concern that the hospital has not addressed. You may send your complaint by e-mail, fax or mail at the below addresses:

Email:
complaint@jcaho.org

Fax:
Office of Quality Monitoring
(630) 792 - 5636

Mail:
Office of Quality Monitoring
Joint commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint you may contact the Joint Commission at this toll free U. S. telephone number, 8:30 to 5 p.m. Central Time, weekdays.
(800) 994-6610